Resources – First Class Training Group

Resources & Insights

Explore guides, insights, and answers to help you choose the right training path.

What is the difference between First Class Training and RTS QLD?

First Class Training (FCT) focuses on online learning in AI, business, leadership and management. Regional Training Services QLD (RTS QLD) offers industry and workplace training across hospitality, tourism, retail, automotive and business, with a strong regional Queensland presence.

Start with the provider that best matches your training needs.

Should I choose a provider based on my industry or the skills I need?

Consider both, but start with the skills you want to develop. For example, someone working in hospitality might visit RTS QLD for operational and service skills, or FCT for AI, business or management development.

Your industry does not limit you to one provider.

Where should I look for online or locally delivered training?

Start with FCT for online learning, or RTS QLD for local, face-to-face and workplace training enquiries, particularly around the Sunshine Coast, Gympie, South Burnett and Wide Bay.

The provider can explain the delivery options available for your training needs and location.

Which provider should I contact about training my employees?

For AI adoption, business capability and leadership development, start with FCT. For industry-specific and operational workforce training, start with RTS QLD.

For a team with mixed needs, use our Employer Training enquiry pathway so we can help direct you.

Where can I find information about fees, funding and enrolment?

Visit the relevant provider’s website or contact its team. They can explain the options, costs and requirements that apply to your circumstances.

This website helps you find the right provider; detailed training information is available through FCT and RTS QLD.

I’m already studying. Who should I contact?

Contact the provider you enrolled with for help with your learning, assessments or student administration.

Use Contact FCT or Contact RTS QLD to reach the appropriate team.

What should I do if I’m still unsure which provider to choose?

You do not need to know the name of a course. Tell us your industry, the skills you want to develop, your location and whether the training is for you or your team.

Use Help Me Get Started, and we’ll guide you to the appropriate provider.

I’m interested in business training. Which provider should I contact?

Choose RTS QLD for workplace skills, business administration and traineeship pathways.

Choose First Class Training for professional development focused on managing people, improving business performance or applying AI at work.

I’m an employer looking to train my team. Where should I start?

For industry skills, traineeships and practical workplace training, contact RTS QLD.

For AI capability, leadership and business development, contact First Class Training.

Where your needs cover both areas, contact the group for help finding the right starting point.

Where should school students, parents and schools go?

Start with RTS QLD for school-based training and vocational pathways.

Its team can help you explore options that connect school, further learning and the workplace.

Where should jobseekers and employment-services providers go?

Start with RTS QLD for practical skills development and employment-focused training.

For people specifically seeking AI skills or business-focused professional development, First Class Training may be the more relevant starting point.

Do I need to work in technology to explore AI training?

No. Your industry alone should not determine the provider.

Whether you work in hospitality, retail, administration or another sector, start with First Class Training when your main goal is to understand and apply AI in your work.

Do I need to know which course I want before contacting a provider?

No. Start with the provider that best matches your industry and goals. Its team can help you explore suitable options.

When you are unsure which provider to approach, contact First Class Training Group for direction.

Still Unsure Where to Start?

Tell us a little about your goals. We’ll help you find the right provider.